Berlin Tyres Europa GmbH grants a five-year guarantee on all Berlin Tires brand tires. This guarantee applies to passenger car, SUV and light truck tires and begins with the sale of the tire. The invoice date serves as a reference, and if no invoice is available, the production date (DOT week code) is used.
Insured damage and scope of the guarantee
The guarantee covers damage caused by driving into a vehicle and vandalism. The prerequisite for claiming the guarantee is a remaining tread depth of at least 4 mm for passenger car tires or 6 mm for light truck tires.
Exclusions from the guarantee
The guarantee does not cover damage caused by improper use, such as:
• Incorrect air pressure or overloading
• Mechanical injuries or external damage
• Misuse of the tire (e.g. racing, drifting)
• The guarantee is not transferable and can only be claimed once per invoice.
• Replacement services are provided in the form of tires; a payout is not possible. The guarantee is void if tires have already been replaced.
• If the tire you need is not in stock, we reserve the right to refund you the purchase price.
• There is no entitlement to mobility assistance in the event of damage.
• We reserve the right to supply the current profile of the type of tire you need as a replacement.
• The guarantee only applies to motor vehicles registered in Germany and only within Germany.